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businessinsider.com
$2bn Tech Consulting Firm TTEC Pauses 401 (k) Contributions for Staff ...

Exclusive A $2 billion tech firm is pausing 401(k) contributions for staff in the latest corporate benefit rollback By Polly Thompson You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. RUNSTUDIO/Getty Images 2026-05-08T09:20:44.287Z TTEC, a customer experience technology and services firm, is pausing 401(k) matches for US staff. The move echoes recent rollbacks of core benefits, including PTO and pensions, at Deloitte and Zoom. A top TTEC executive cited the example of professional services firms in a meeting. The corporate benefits rollback is spreading. TTEC, a global customer experience outsourcing and technology services provider, has paused its 401(k) matches for US staff through the end of 2026, according to an internal memo seen by Business Insider."We have made the difficult decision to suspend the discretionary company match to the TTEC 401(k) program, effective Q2 2026," said Laura Butler, TTEC's chief people officer, in the April 30 memo.Butler said the nine-month suspension would "protect the long-term strength" of the business and give TTEC greater financial flexibility to keep investing in "the tools, training, and capabilities that will define our future."The areas it intends to invest in include AI certifications, AI-enabled tools and training, performance coaching, automation, and workforce education programs, a TTEC spokesperson told Business Insider. The pause will be reassessed early next year, and "if our business performance supports it, we intend to resume contributions," Butler said.Austin-headquartered TTEC has annual global revenues of over $2 billion and around 16,000 US employees. It provides digital and AI-enabled customer-experience services through two business lines — TTEC Digital and TTEC Engage. Its offering includes managed services, consulting, data analytics, and end-to-end technology solutions.TTEC previously matched up to 3% of an employee's salary toward their 401(k) if the employee contributed at least 6%, a TTEC employee told Business Insider.The company did not comment further on the specifics of its previous 401(k) contributions.The TTEC spokesperson confirmed to Business Insider that the company had temporarily suspended the discretionary 401(k) company match, saying the move was "part of a broader set of actions to create the financial flexibility needed to accelerate our business transformation."The spokesperson said TTEC did not take decisions affecting...

businessinsider.com
parentportfolio.com
When a coworker removed money from the 401k in the middle of the year ...

Disclosure: Every piece of content is reviewed, fact-checked, and edited by these editors to confirm that all quality standards are met. Read Our Editorial Guidelines Policy. Recent events at an Ohio manufacturing company have brought to light a critical issue affecting retirement savings across America. A situation where a former owner’s mid-year withdrawal from a pooled 401(k) profit sharing plan resulted in substantial losses for remaining participants has raised concerns about retirement plan structures and participant protections. With some employees reporting losses exceeding $50,000, and others facing thousands in unexpected deductions, this case highlights the complexities of pooled retirement plans and the importance of understanding plan administration. A comparison of Pooled 401(k) Plans vs. Individual Accounts The landscape of 401(k) plans has evolved significantly over the years. While most modern plans maintain separate accounts for each participant, some older or smaller plans continue to operate under a “pooled” structure. In these pooled arrangements, all participants’ funds are combined and invested together, creating a shared investment pool. David Levine, principal at Groom Law Group specializing in employee benefits, emphasizes that pooled plans can create unexpected complications during large withdrawals, particularly when market volatility is high. The timing of valuations becomes especially crucial in these situations, as it directly affects all participants’ account values. The Impact of Mid-Year Withdrawals The withdrawal of substantial funds from a pooled plan between regular valuation dates creates a complex ripple effect throughout the entire plan. Market timing disparities can emerge when withdrawals are processed at book value rather than market value, potentially leaving remaining participants to bear disproportionate investment losses. Get quick, easy money tips designed for busy parents who want to save more, earn extra, and invest for their future. Over 3,000 subscribers are already on the path to financial freedom.Join Free Now Without implementing a special valuation date, withdrawals might be processed using outdated values, further complicating the fair distribution of assets. The most significant impact often falls on remaining participants, who may find themselves shouldering losses proportional to their account balances, regardless of their investment choices or risk tolerance. Legal Requirements and Protections T...

parentportfolio.com
hicapitalize.com
Find and log in to your Ttec Services 401(k) plan | Capitalize

Find my Ttec Services 401 (k) plan Ttec Services offers TTEC 401 (K) PROFIT SHARING PLAN through Example Retirement. Their plan covers 26,678 employees. Updated on May 05, 2026

hicapitalize.com
onpay.com
Tips and To-Dos for State-Mandated Retirement Plans | OnPay

How do state-mandated retirement plans commonly work? Programs vary, but most state-sponsored plans stick with Roth IRAs. Employees pay tax on contributions today - the investment grows - and it is generally tax-free income when they reach retirement age. Some states have traditional IRAs where contributions can be made pre-tax - when you start to withdraw funds - the income can be ...

onpay.com