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I Spent My Tech Career Working Toward a Promotion I Never Got ...
Brian Pulliam. Courtesy of Brian Pulliam 2026-05-04T09:05:01.292Z Brian Pulliam transitioned to career coaching after roles at Microsoft, Zillow, and Coinbase. While he worked toward a promotion at Zillow, the role was retired, and he reevaluated what he wanted. He earns less as a career coach than he did in tech, but he says he's more fulfilled in his work. This as-told-to essay is based on a conversation with Brian Pulliam, a 51-year-old tech and executive career coach in Issaquah, Washington. It has been edited for length and clarity. After studying computer science, I worked as an athletics coach for 13 years before joining Microsoft as a senior program manager.The manager who hired me gave me the opportunity to teach a data visualization CTE course alongside him, as I had the relevant experience managing a team of younger people.After almost nine years at Microsoft, I began seeking a new role and applied for a position at Zillow. My experience made me a strong candidate, and to prepare for the interview, I conducted a usability study on the Zillow mobile app.I landed the project manager role at Zillow in December 2016. I had a long-term vision for my career at Zillow that included promotionAs the PM for the CI/CD department, I ensured the build and deployment processes for all of Zillow's workflows flowed seamlessly into production. As a result, different teams could put their work into production so users could leverage their features.Besides managing internal customer and stakeholder communication, my role also included managing roadmaps, daily standups, retrospectives, and sprint planning.Gradually, I advanced to an engineering manager role overseeing a team of four to six software engineers, the next step toward the promotion I wanted.My passion for helping others advance their careers was affirmed by my experiences at ZillowI ran small, effective experiments while working at Zillow to determine whether I could succeed as a career coach, a long-term goal of mine.I asked myself, can I effectively apply my expertise in athletics coaching to engineering and, eventually, career coaching? Even though I haven't been a manager for more than three years, can I still assist managers in improving their people-leadership skills?I launched Zillow's first #dev-manager Slack channel and monthly lunches, a community of practice, so we could impart and share our knowledge on how to be a better leader with each other. I wanted to learn more about other manag...
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