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Customer engagement News

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Business

Inside the Operational Strain: Walmart's Digital Expansion and Its Impact on Store Staff.

May 16, 2026 at 9:51 AM

Walmart's rapid growth in e-commerce, driven by store-level fulfillment, is putting significant physical and operational pressure on frontline employees as they balance traditional retail duties with high-volume digital orders.

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Inside the Operational Strain: Walmart's Digital Expansion and Its Impact on Store Staff
Image Credit : tpr.org
Business
Small Business Owner Faces Backlash After AI-Generated Marketing Content Sparks Customer Outcry
Image Source : pragmatic.digital

Small Business Owner Faces Backlash After AI-Generated Marketing Content Sparks Customer Outcry.

May 16, 2026 at 8:48 AM
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Finance

DFCC Bank Achieves Global Recognition for Customer-Centric Innovation at ACEF Awards.

DFCC Bank secures multiple accolades at the 15th ACEF Global Customer Engagement Awards, highlighting its success in digital innovation, community empowerment, and purpose-led marketing.

May 13, 2026 at 8:08 AM
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Business
Chili's Turnaround Success: A Masterclass in Operational Excellence
Image Source : businessinsider.com

Chili's Turnaround Success: A Masterclass in Operational Excellence.

May 8, 2026 at 4:40 PM
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The Strategic Evolution of Influencer Marketing for Consumer Brands
Image Source : influencermarketinghub.com
Technology•
April 27, 2026 at 4:26 AM

The Strategic Evolution of Influencer Marketing for Consumer Brands.

Consumer brands are increasingly adopting data-driven, long-term influencer marketing strategies as the industry shifts toward AI-powered selection, authentic storytelling, and multi-platform engagement in 2026.

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Local News

SLT-MOBITEL Kandy Customer Club Marks Decade of Community Empowerment.

April 20, 2026 at 7:15 AM

SLT-MOBITEL's Kandy Customer Club celebrates its 10th anniversary, reflecting on a decade of community-focused ESG initiatives and deepening customer partnerships.

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SLT-MOBITEL Kandy Customer Club Marks Decade of Community Empowerment
Image Credit : micetraveladvisor.com
Business
The Hidden Costs of the 'Annoyance Economy': How Deliberate Friction Shapes Modern Business
Image Source : success.com

The Hidden Costs of the 'Annoyance Economy': How Deliberate Friction Shapes Modern Business.

April 19, 2026 at 4:19 AM
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Technology

The Evolution of Software Engineering: Why Customer Interaction is Becoming Essential.

Amazon Web Services VP Marc Brooker warns that the era of isolated, pure coding roles is fading as software engineering increasingly shifts toward customer-facing, business-centric responsibilities.

April 13, 2026 at 1:07 PM
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Technology
Retail Giants Intensify Pressure on India's Quick Commerce Startups

Retail Giants Intensify Pressure on India's Quick Commerce Startups.

April 12, 2026 at 3:06 AM
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