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SriLankan Airlines leads with two category wins in South Asia at PAX Awards
SriLankan Airlines led with two wins in the Airline Award category for South Asia, securing both Best Overall Passenger Experience and Most Improved Airline at the PAX International Readership Awards 2026 held recently in Hamburg, Germany. The awards celebrate the industry’s best and brightest, with winners determined by votes from PAX’s global readership. The Best Overall Passenger Experience – South Asia award recognises an airline that delivers an exceptional onboard experience to passengers across multiple service areas, including meal service, inflight entertainment and seating. At SriLankan Airlines, this entails meticulous planning at every stage of the passenger journey, supported by collaboration among multiple teams and continuous monitoring and refinement. Maria Sathasivam, Manager Product Development of SriLankan Airlines, commented on the achievement, stating, “we are incredibly honoured to receive yet another independent endorsement of the service we deliver. Every interaction matters to us, and we are committed to consistently meeting and exceeding passenger expectations, and it is truly rewarding to see these efforts recognised.” SriLankan Airlines continues to enhance the end-to-end travel experience, from booking through to arrival. Ongoing digital upgrades, including improvements to the airline’s website and app, are designed to deliver a more intuitive and seamless customer experience, supported by AI-driven features and expanded ancillary offerings. At its hub, the Bandaranaike International Airport in Colombo, the airline has also expanded self-check-in and bag drop facilities for added convenience. Onboard, passengers are welcomed with the signature warmth and hospitality of Sri Lanka, brought to life by the airline’s cabin crew. Complementing this is SriLankan’s acclaimed inflight dining, which combines international flavours with regionally inspired cuisine including a signature Sri Lankan meal option that showcases the island’s rich culinary heritage. The experience is further enhanced by SriLankan Airlines’ diverse inflight entertainment offering. Available on seatback screens and wireless screening on select aircraft, passengers can access a wide range of on-demand content, from Hollywood blockbusters to regional favourites, along with an extensive selection of music. SriLankan Airlines connects passengers to 120 destinations across 61 countries, including codeshare partnerships. Its direct services span cities across Europe, Au...
SriLankan leads with 2 Category Wins in South Asia at PAX Awards
SriLankan Airlines led with two wins in the Airline Award category for South Asia, securing both Best Overall Passenger Experience and Most Improved Airline at the PAX International Readership Awards 2026 held recently in Hamburg, Germany. The awards celebrate the industry’s best and brightest, with winners determined by votes from PAX’s global readership.The Best Overall Passenger Experience – South Asia award recognises an airline that delivers an exceptional onboard experience to passengers across multiple service areas, including meal service, inflight entertainment and seating. At SriLankan Airlines, this entails meticulous planning at every stage of the passenger journey, supported by collaboration among multiple teams and continuous monitoring and refinement.Maria Sathasivam, Manager Product Development of SriLankan Airlines, commented on the achievement, stating, “we are incredibly honoured to receive yet another independent endorsement of the service we deliver. Every interaction matters to us, and we are committed to consistently meeting and exceeding passenger expectations, and it is truly rewarding to see these efforts recognised.”SriLankan Airlines continues to enhance the end-to-end travel experience, from booking through to arrival. Ongoing digital upgrades, including improvements to the airline’s website and app, are designed to deliver a more intuitive and seamless customer experience, supported by AI-driven features and expanded ancillary offerings. At its hub, the Bandaranaike International Airport in Colombo, the airline has also expanded self-check-in and bag drop facilities for added convenience.Onboard, passengers are welcomed with the signature warmth and hospitality of Sri Lanka, brought to life by the airline’s cabin crew. Complementing this is SriLankan’s acclaimed inflight dining, which combines international flavours with regionally inspired cuisine including a signature Sri Lankan meal option that showcases the island’s rich culinary heritage.The experience is further enhanced by SriLankan Airlines’ diverse inflight entertainment offering. Available on seatback screens and wireless screening on select aircraft, passengers can access a wide range of on-demand content, from Hollywood blockbusters to regional favourites, along with an extensive selection of music.SriLankan Airlines connects passengers to 120 destinations across 61 countries, including codeshare partnerships.---
LATAM Earns 13 International Awards for Passenger Experience in 2026
Source: LATAM The PAX International Readership Awards, TravelPlus Awards, and Onboard Hospitality Awards validate the group's commitment to delivering a world-class travel experience with a distinct South American identity. The passenger experience has become the central pillar of LATAM Airlines Group's strategy, and the results are garnering international recognition. So far in 2026, the ...
Saudia bags 12 international awards for onboard excellence at WTCE 2026
The airline also earned the prestigious TravelPlus Passenger Amenities Five Star Rating 2026, a distinction held by only a few carriers globally. In the technology and family sectors, the PAX International Readership Awards recognized Saudia for "Best IFE and Connectivity" and "Best Children's Amenity Kit" in the Middle East.
