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Agentic AI Platform Saltz Modernizes Convoluted Food Procurement ...
Silvio Pfeufer is the head chef and co-owner of Matthias, a Michelin-starred restaurant in Berlin. Luís Bompastor 2026-04-30T18:33:12.753Z Silvio Pfeufer uses Saltz to save time on food procurement at his Michelin-starred restaurant, Matthias. Saltz uses agentic AI to modernize a typically complicated process between food buyers and sellers. For independent eateries, the streamlined process can reduce costs and increase access to high-quality ingredients. When Silvio Pfeufer first got into cheffing, he was surprised by the amount of administrative work involved. "It's not only the evening, sending nice plates to guests. There's a lot of stuff to do to make that happen," Pfeufer told Business Insider. He took long phone calls from food suppliers and producers that kept him away from the kitchen.Sourcing and buying food is a process riddled with disorganization, since farmers, wholesalers, logistics providers, and restaurants communicate in different ways — by phone, email, text message, and PDF blast — starting as early as 4 a.m. The cost and availability of products are constantly in flux, so sellers issue frequent updates: The price of wild-caught fish could change three times a day, for example.When Pfeufer opened his own restaurant in 2024, he wanted to streamline his food procurement process. At Matthias, which pays homage to his late grandfather, Pfeufer uses an AI-assisted platform for food business owners called Saltz to speed up food procurement and reduce phone calls.The time savings are critical, said Pfeufer, a co-owner and head chef at the Berlin-based eatery. Using AI agents, Saltz connects restaurants directly to suppliers via a marketplace that brings together disparate catalogs, transactions, and logistics so restaurants can compare and buy fresh, high-quality, and specialty products more quickly than with traditional food procurement processes.The platform's standardized, real-time food data can be a game-changer for independently owned and operated restaurants like Pfeufer's, given their limited purchasing power. Saltz said that thousands of buyers and hundreds of suppliers use its technology, though it didn't share exact numbers. It said around 80% to 90% of its buyers are independent restaurants.Connecting with high-quality and specialty suppliersPfeufer said he chose Saltz because he liked how the platform modernized old processes. In the two years he's used it, it's allowed him to discover new suppliers, order outside business ho...
Agentic AI for Hotels: What it is and why it matters | SiteMinder
What is agentic AI? Agentic AI is artificial intelligence that can take action on its own to complete work and achieve specific goals for your hotel. Instead of simply generating text or images when you prompt it, an AI agent is a digital asset that can plan, execute, and complete multi-step tasks without needing your constant supervision. To understand agentic AI, it helps to look at how it differs from the AI tools you might already be using. Standard generative AI – e.g. large language models (LLMs) like ChatGPT – is great at thinking and creating; it can write a basic welcome email or suggest a marketing slogan. Agentic AI takes this a step further, moving from thinking to doing. AI agents have the ability to connect with your other software systems to actually send that email, as well as update your booking calendar and notify your housekeeping staff, all while you are busy providing necessary in-person support to guests. You can think of agentic AI like the difference between a static hotel guidebook and a proactive concierge. Generative AI (like ChatGPT) is the guidebook: It contains a wealth of knowledge and can give a guest excellent recommendations for local restaurants – if they read it. Agentic AI is the concierge: It doesn’t just know the best local restaurants – it will pick up the phone, make the reservation, book the guest a taxi and leave a confirmation note in their room. AI agents do all of this more or less instantly, and you’ll never have to ask them twice. In this blog we’ll cover all the foundational knowledge you need to understand and start using agentic AI at your hotel. Table of contents How does agentic AI work? At its core, agentic AI operates by constantly looping through a cycle of reasoning and acting until a job is done. It receives a goal from you, formulates a plan to achieve it, executes the necessary steps, and observes the results to see if further adjustments are needed. To understand the mechanics, it helps to visualise the workflow that an AI agent follows. This is often described as the Goal→Plan→Act→Observe→Adjust loop: Goal: You give the AI a broad objective, such as “fill my remaining rooms for next Tuesday”. Plan: The agent analyses your current data and decides on a strategy, perhaps recommending a last-minute flash sale or a targeted email campaign. Act: It connects to your systems to create the promotion, update your rates and send out emails. Observe: It monitors the outcome to see if bookings are pick...
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