Annoyance economy News
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Business
The Hidden Costs of the 'Annoyance Economy': How Deliberate Friction Shapes Modern Business.
April 19, 2026 at 4:19 AM
A deep dive into the 'Annoyance Economy,' where companies deliberately build friction into services like cancellations and support to boost short-term revenue, potentially damaging long-term customer trust and brand loyalty.
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Economy
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Technology
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